Frequently Asked Questions

We accept all common payment methods: bank transfer, card payment (Visa, Mastercard), Swedbank, SEB, LHV, Luminor. All payments are processed securely.

Standard delivery takes 1-3 business days across Estonia. Parcel locker delivery is free from €50 orders.

We offer a 14-day return policy on all products. The product must be in its original condition with all accessories. Refunds are processed within 5-7 business days.

Yes, all our products are 100% brand-new genuine items in sealed original packaging. They are sourced from official distributors and carry the official manufacturer warranty.

Yes, all products come with a Datafox warranty. Warranty terms are described for each product.

After your order is shipped, you'll receive a tracking number by email. Use it to track your package on our website or the courier's website.

Orders can be cancelled or modified within 24 hours of placing them. After that, the order may already be in processing. Please contact customer support immediately.